As a high-end boutique custom print shop, BCCO NYC is dedicated to delivering both an exceptional experience and the highest-quality finished product. Getting started with us is simple and straightforward.
We welcome you to give us a call to discuss the details of your project. Once we’ve answered any initial questions, you’ll be directed to our online quote form, where you can provide all the information needed for us to build an accurate quote.
Any quote form submitted before 5:00 PM will receive a same-day response. Requests submitted after 5:00 PM will be answered the following business day. If you have questions about the quote form or would like help completing it, feel free to call us — we’re happy to walk you through the process.
After reviewing your submission, we’ll email you to confirm the details and provide pricing. Once the quote is approved, we’ll generate an invoice. All invoices must be paid in full before production begins.
Next, we’ll create and send you a digital mockup for approval. Mockups are visual representations of your design and may not be to scale, but they include written specifications that our production team follows precisely. Production will never begin without your approval.
Once the mockup is approved, a first-run sample is produced. With limited exceptions, every order includes a pre-production sample. You’ll receive a high-resolution photo and can choose to approve it in person or remotely. While we always recommend approving a physical sample when possible, we’re happy to proceed with photo approval once confirmation is received. For non-rush orders, turnaround time begins after sample approval.
When your order is complete, we’ll notify you that it’s ready for pickup. If your order is being shipped, tracking information will be provided as soon as it becomes available.
If you have any questions at any point during the process, don’t hesitate to give us a call — our team is always here to help.